How much of your shop still runs through you?
Fifteen questions about what happens when you’re not standing there, plus two about your shop. You get a score out of 100, your three areas ranked weakest first, and the order to fix them in. Answer for how things actually go, not how they’re supposed to go. A flattering score is worth nothing to you.
Your score shows up on this page the moment you finish. Built for residential HVAC, plumbing, and electrical shops doing $3M to $12M.
Your shop score
Fix them in this order.
Weakest first. Working on the other two before this one is where most owners waste a year.
Get the 30-day plan for your weakest area.
Your score stays on this page. The step-by-step goes to your inbox: what to write down first, the first conversation to have, and what to check on day 30.
Rather not fix it alone?
Hand us the hard ones.
Manager Advisory. You, or a manager you name, send us up to four people problems a month: the tech who won’t hit the standard, the lead who can’t correct anyone, the promotion you’re not sure about. Within two business days you get back five things: what’s actually happening, the next move, the exact words to say, what to do if they push back, and when to check back. Written or on Loom, in your private client space. No calls to schedule.
Advisory covers managing people. It isn’t legal or HR advice, recruiting, or sales coaching.